Terms & Conditions
Beyond Concierge Bali

Premium Airport Transfer: Pickup & Drop-off Service

• This service provides a point-to-point airport transfer in a Toyota Alphard, from a pre-selected pickup location to a pre-selected destination.

• The vehicle has a maximum passenger capacity of 5 people.

• The listed price covers direct transfer only. Stops for meals, shopping, or other activities are not included.

 

VIP Airport Assist – Meet & Greet Service

• This service is charged per person.

• Provided in cooperation with airport operations, immigration, and customs authorities.

• Operational or security-related suspensions may occur without prior notice due to airport or government directives. These are beyond our control and do not constitute service failure.

• In the event of a suspension that prevents delivery of the service, a full refund will be issued.

 

Premium Transport Service

• Half-Day Package:

  • 5 consecutive hours in a Toyota Alphard

  • Includes chauffeur and fuel

• Full-Day Package:

  • 10 consecutive hours in a Toyota Alphard

  • Includes chauffeur and fuel

• Maximum capacity: 5 passengers

• Overtime beyond package hours is charged at 15% of the package price per extra hour.

 

Police Escort Service

• Available for:

  • Single Direction: Pickup location directly to destination

  • Dual Direction: Pickup location to destination and return to starting point

• No stops, diversions, or route changes are permitted during escort.

• A Toyota Alphard or similar high-end luxury vehicle is required for eligibility.

• Bookings using non-compliant vehicles will be cancelled without refund.

• Premium transport options meeting escort requirements are available in our online store.

 

Full-Day Police Escort & VIP Transport Package

• Includes:

  • 8 consecutive hours of police escort

  • 10 consecutive hours of premium transport in a Toyota Alphard

  • Chauffeur and fuel included